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  RESERVATION PROCESS: Place a booking with our Reservations office: Toll Free: 1-800-221-4694 New York City: 212-879-4588 Fax: 212-867-6622 We accept MasterCard or Visa for the $300.00 per person deposit. Or, if you prefer, complete and mail or fax the Reservations Form along with your deposit. Signing this reservations form indicates you have read and agreed to the cancellation information and responsibility paragraph of the Terms & Conditions Section of the website. TOUR PAYMENT We bill you for the balance of your tour cost about 75 days before departure. Final payment is due 60 days prior to departure by check. If you book within 45 days of departure, we'll need a minimum deposit on Visa or MasterCard. A reservation booked within 14 days of departures will incur a $45.per party service charge to cover additional administrative costs. TOUR DOCUMENTS About a month before departure, we will mail your tour documents, itineraries, luggage and name tags. Air tickets are usually mailed 2-3 weeks prior to departure. VALUABLE INSURANCE PROTECTION $165 Per Person. Schedule of Coverage's Maximum Benefit: 1. Pre-Departure Trip Cancellation - Up to Trip Cost 2. Post-Departure Trip Interruption - Up to Trip Cost 3. Accidental Death & Dismemberment - $25,000 4. Medical Expense / Emergency Assistance - $25,000/$50,000 5. Travel Delay (maximum of $100 per day) - $500 6. Baggage and Personal Effects - $1500 7. Baggage Delay - $200 For complete details of the plan, please click here. Except where noted, every tour includes: Selected Hotels- Deluxe or Four Star Category Delicious meals (indicated B, L, D) in itineraries Extensive, comprehensive and unique touring program Leisure time for relaxation and shopping Meetings and briefings with Jewish communities Touring buses - by air conditioned vehicles, museum guides, all entrance fees, transfers, luggage handling, hotel and meal taxes Tour Manager: All tours with 15 or more passengers will be accompanied by a Tour Manager. Groups departing with less than 15 passengers will be locally hosted, by appointed guides. NOT INCLUDED For tours escorted by Jacob Shoshan, all gratuities are included for local guides, drivers and included meals. These tours are very special and unique and depend on a minimum of 12-15 persons, depending on destination. For tours conducted by local guides, gratuities are not included. You will be given a suggestion of our recommendation for local guides, drivers, waitpersons and hotel personnel. Tour cost does not include:optional items or personal expenditures such as visa costs, additional meals or beverages. Travel insurance, hotel bar, laundry, phone and room service bills. The final itinerary sent with your tour documents will detail your schedule. If, for any reason, you leave the tour early or choose to miss any part, there can be no refund for unused services. Tours to Kenya & Tanzania, Russia and the Splendors of Central Europe will be escorted by appointed local guides - Gratuities for local guides, drivers, drinks or tips for included meals are not included. PRICE CHARTS Our price charts indicate the total tour price, per person, based on 2 persons in a room. Prices for these tours are subject to change, as they are based on land costs and exchange rates in effect on December 1, 2007 SECURITY Your safety is of paramount importance, and we have ensured stringent safety precautions. We will not permit a tour to proceed if we feel that our tour participants would be in danger. HOTELS We feature hotels specially selected for our tours, based on location as well as amenities. We're occasionally obliged to make substitutions. All hotels offer us standard grade (run-of-house) rooms. If you are arriving at a hotel before mid-day, please be patient, if checkout delays preparation of your room. TRAVELING ALONE Single rooms are often limited, so please reserve early. We can also try to match you with a roommate when and if possible. We can only assign a roommate if another person on the tour wishes to share. THREE IN A ROOM We can usually arrange for 3 travelers to occupy one room. But, for adults, the reduction is small, and you'll be in a standard room for two, with an extra foldaway bed and it can get cramped. MEALS We don't feature "standard" menus - but always try to make each included meal special. Breakfasts are usually American Buffet-Style. Beverages are not included with meals. KASHRUT On our tours throughout the world, hotels and most restaurants aren't kosher. Whenever we order a pre-set meal, we ensure that a fish, dairy or vegetarian meal be available for those who prefer it. Shellfish and pork never appear on a pre-set menu. ON TOUR Baggage Because of restricted storage space on motor coaches, we limit our travelers to one large suitcase, per person, on all of our tours, plus a carry-on. Saturdays & Jewish Holidays We schedule appropriate walking tours, otherwise Shabbat and Jewish holidays are days at leisure. Motorcoaches We utilize luxury Air Conditioned vehicles wherever possible. Your guide/Tour Manager arranges a daily rotation of seats to ensure that everyone has an opportunity to sit up front. In many countries, motor coaches do not have toilet facilities, but will make frequent stops. We do not permit smoking. For smaller groups, we utilize air conditioned 7 or 11 or 18 seater passenger cars or limos. Passports All tour participants must travel with a passport valid for at least 6 months after your tour ends. Visas American citizens don't need visas for most countries. For tours to countries for which Americans require a visa, we'll include instructions and application forms in your confirmation kit. ABOUT YOUR HEALTH Passengers should be in stable health and confident of their ability to undertake the tour chosen. Each tour includes substantial amounts of walking. Those who require assistance must be accompanied by a companion capable of, and totally responsible for, providing such assistance. Please consult our Reservations Staff, as well as your physician. IMPORTANT CONDITIONS TRANSFERRING TOURS For the most part, you can transfer your reservation from one tour or date to another, without penalty up to 60 days prior to departure. Thereafter regular cancellation fees may apply. CANCELLING A TOUR Cancellation fees are not imposed to punish; we try hard to keep them as low as possible, but they represent a very real combination of administrative expenses, foregone economic opportunities and non-recoverable deposits. Please also remember, insurance premiums are not refundable. On the rare occasions we have to withdraw a tour at any time, for any reason, we'll immediately refund your total tour payment and insurance premium, if you're unable to accept an alternative trip. CANCELLATION FEES (PER PERSON) Based on the number of days you cancel before your tour departs, cancellation penalties will not exceed: 61 days or more: $ 75.00 60-46 days prior $300.00 45-31 days prior $500.00 30-16 days prior 50% of tour price 15 days or less 100% of tour price Airline tickets are generally non-refundable and usually issued 30 days prior to departure, except when "instant purchase" is required. Please understand that in all instances, we will endeavor to return to its traveling members whatever sums can be recovered from suppliers. RESPONSIBILITY Our company acts as tour operator/agent. The suppliers providing transportation, sightseeing arrangements, and hotel accommodations for the tour programs are independent contractors and are not employees of our company or any subsidiary company. All coupons, receipts, and tickets are issued subject to the terms and conditions specified by the supplier. We assume no responsibility nor liability in connection with the service of any train, vessel, carriage, aircraft, or other conveyance that is used wholly or in part, in the performance of its duty to the passenger. Neither will they be responsible for any act, error, or omission; or for any injury to either person or property, loss, accident delay or irregularity that may be occasioned by reason of any defect in any vehicle, or through neglect or default of any company or person engaged in carrying out the purpose for which tickets or coupons have been issued. In the event that it becomes necessary or advisable, or for any reason whatsoever, to alter the itinerary or arrangements, such alterations may be made. Additional expenses, if any, shall be borne by the passengers; conversely, refund will be made to the passengers. Remember that all passports and visas, as well as compliance with customs regulations, are your responsibility. The terms under which you agree to take these tours cannot be changed or amended. Airlines concerned are not to be held responsible for any act, omission, or event during the time you are not on board the aircraft. The passage contract in use by the airline, when issued, constitutes the sole agreement between it and you. We reserve the right to decline any person as tour participant should such person's health, mental condition, physical infirmity, or general deportment impede the operation of the tour or the rights, welfare, or enjoyment of other tour participants. We reserve the right to cancel the tour prior to departure. If any tour is withdrawn, our liability is limited to a refund of the monies received. The right is reserved to substitute another tour lecturer for the lecturer originally specified, and such substitution is not a basis for participant cancellation or refund.
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